The TV signal will obviously run. 01-02-2023 10:59 - edited 01-02-2023 11:00. This is to prevent dangerous voltages in your home due to different earth potentials between the headend and your home. In your Stream kit you’ll find everything you need to get the Stream box up and running. I can only find the TV socket. Looks like the pin has come out from an old termination cap. Hi @bingoman000. Answered! Go to Answer. The isolator has a terminator cap (marked below) fitted to the open end. . Phone sockets on the wall won't work for new customers unless they have been linked to the hub's phone connection. Upstairs, there's another socket, which I wish to use as I now have our home work setup in this room. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. I’ve seen other folks with similar problems advised to ring Virgin to book an appointment with an engineer, but I can’t get through on. I've tried also plugging the phone into the hub, but the router settings say "telephony disabled" and there is again no phone line at all. We would like to show you a description here but the site won’t allow us. Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. RedTomato said: I removed my Virgin cable about a month ago. Thanks both and a technician looks like a good option. Switched On. 0 Kudos Reply. submit. 168. The black twin cable (i believe it's called shotgun) has Satellite Main and Satellite Sub "F" Type connectors going in to my Samsung Smart Hub. The isolator cable came today with the pack, the cable with green label and the white rectangular socket was already there. Options. Thanks for posting, welcome both to the community and also Virgin Media. We would like to show you a description here but the site won’t allow us. It's obviously missing a case/cover and looks quite old. 0 Kudos. 21 virgin media virgin tv v6 installation manual pdf 22 v6 file extension what is it how to open it solvusoft. It may just be a cable rather than an internal wall box. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. The wall socket has a thick plug bit. If digging / drilling / new external & internal cables are required the. I’ve already cancelled my old BT service and now advised that earliest date for an engineer to come is 26th Jan. . Tags VIRGIN Media wall socket internet , , , , Download: free Website: MyMiniFactory. --Hub 3. It is easier to decorate without wires and boxes so I would like to hear your expe. on 23-12-2022 10:31. Or you may be quicker than average! You won’t be involved the whole time. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. You may need to use the spanner provided. - Ideally, I would like to install a permanent wall socket that could accept the above signals and run the cables to an "out of sight" location, at which either Sky or Virgin could be connected to the socket. my main box is in the living room but my cable modem is in my bedroom, so i have a cable from the box to my bedroom. Just joined. Account - Cable. I have broadband kit arriving on the 29th Dec, but no Virgin socket. If you need it moving to another location, Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Even sitting in the room above the router, the WiFi was dreadful. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Grab the end of the white co-axial cable and connect to the pokey-out socket on the Hub. I have now read through some of the same queries on here and realise that it may be the old BT wall socket or in my ca. Stay safe online. Turn any coax connection in your home into a high speed network drop. When your number transfers, your BT socket will go dead. I unscrewed it and there is a male isolator inside the box. 3 Switch off at the socket and unplug your TV box. All the cables will go under the floorboards. The Openreach sockets do not work for Virgin Media. Click & Collect. I have received my quick start-up kit. Apply a gentle force to begin with, turning anti-clockwise. have just received my Quick Start Pack and there is no virgin media wall socket in the house, only a telephone connection. VM came and linked TEL1 in to your existing home phone wiring to re-enable the old sockets on the new line. #1 I am having my lounge plastered in 2 weeks and wanted to know if its possible to have a socket with wall plate installed on the wall to hide the cable from my. on 17-03-2023 15:18. We'd love to assist with this, I will send you a PM here soon so we can look into what's. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. Anything is technically possible. I have the old virgin media wall socket. Share. . in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. your old TV kit We will start with step-by-step instructions on uninstalling your old kit. on 17-12-2022 10:39. Various cable mediums are used in modern systems to transmit data. How can I upgrade the wall socket, cables and even the splitter I have connected to the tivo box and the modem. Only thing is how old is the Pc without a network card, since if its older it might be only usb 1. Tudor. It's probably virgin broadband to the house , you would need to call virgin , confirm that there is an existing line to the house, get a broadband contract , receive virgin router and follow the included setup guide . 14,065. My VM Router is is my office adjacent to hall. Removing Old Telewest Cable Page 2 Diynot Forums. Account - Mobile. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. How about using a 10m RJ11 to RJ11 telephone cable. com. Even if we wanted a phone, you can just connect the phone directly into the Virgin hub/router. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. )In this video, I am showing the sta. • Scroll to the HDMI port you connected the cable to. Re: No wall socket 4 weeks ago Call the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and book a Tech installAuto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We do not have an internal VM box to plug the round ended cable into. Reply. 23 ) and said i get an email confirming the appointment, but nothing has came through, anyone can check this for me? sounds like the installer wanted to make money. I have already arranged for my broadband to me switched to the new property as vm said its already present in the house but have no wall socket except a very old telecoms. Sorry to hear of the install delay caused by the wall sockets missing. • Scroll to the HDMI port you connected the cable to. Wall Socket. Apologies for any cabling issues. The wall socket is - 5109379 - 2. Absolutely not. So I’ve just coming from talk talk where all I needed was power and the telephone and broadband was in 1 line Simple. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. ) Run the coax cable under the floor boards within a conduit or duct thing, to the new lounge. When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. if your taking it off for good hit the torx screw hard with a hammer and it will crack and the front casing will come off (but do it this way. The wall box may be branded with the logos of an old cable TV company (not VM). I am going to cancel. The wall box may be branded with the logos of an old cable TV company (not VM). We have a TV and broadband but no landline required. How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterdayRe: Red banded cable doesn't fit into the wall socket 3 weeks ago thats a very old socket by the looks of it - thats if it is from VM or one of the early providers - you could open it up and post another photo of whats inside - that may help but i would suggest the best course of action is give them a ring and book a tech - its freeI changed over to Sky several months ago now and am currently decorating my sitting room. I would get virgin to do it. add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free. Source: current tech for VM :) P. Post a photo of the ends of the cables coming out of the wall -mthey may have the correct connector on there Also, on the exterior side of that point where they come in, do the cables run out to a VM brown/grey wall Omnibox? For a tech install call the Pre-installation and delivery team on. Apparently, if I get a second router, I'd have to turn the main hub into modem mode and then the new router acts as a second access point. Manage Your Account. I’ve got an old virgin wall socket and my new broadband kit has arrived for self-install. Phone line - 5 mins. Check your DMs btw. If you do have a socket you can post a photo here. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. 0 Kudos. 6 dB and should ideally have a terminator cap on the unused connection). It has two outputs on the left of the wall box. The box and cables may have been removed by the previous occupiers. • Using your TV remote push the Input, AV or Source button. . Virgin Media; My Virgin Media; Shop;. Tudor. Some install their own poles too. Tags VIRGIN Media wall socket internet , , , , Download: free Website: MyMiniFactory. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although we’ve not had a notification), however the sockets should be working. To progress with your broadband switch from Virgin Media to TalkTalk, go to TalkTalk’s website to order your new TalkTalk broadband service. 1. Eric714. My mistake, but it would have been helpful if this was clearly outlined at the puchasing stage - something along the lines of "please note, you will need. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. I followed the cabling out of the house and to the brown box - and it has been cut!This video will show you how to install a Virgin Media extension cable. Get the Hub ready by connecting the wires. Installing Virgin Media broadband on the first time . But the metal isolator box looks like it might be the wrong way around. All forum topics; Previous topic; Next topic; 14 REPLIES 14. Making The Switch To Virgin Media A Geeky Broadband Story Coolsmartphone. Broadband. Stay safe online. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Being connected to the internet is one of the most important modern essentials in 20. Push the white cable (from the old Hub) into the back of the new Hub. We would like to show you a description here but the site won’t allow us. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Connect the Hub’s power cable with the blue tab. At the moment this is just an enquiry as to how the procedure would be set in motion, and then how the equipment would be set up. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. If there’s already a cable plugged into your Virgin Media wall socket, use the spanner supplied in the box, to remove it. A non-split socket will have the sockets and screws in the middle. An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. Hi, Same problem here. @Briannahsarah wrote: Here is a photo. But I don't think I have any Virgin Media Wall sockets in my house. Virgin cables must only be provided by isolated sockets provided by Virgin Media. easy install. . You can try push fitting the VM lead provided by VM onto either one of the two outputs of the splitter. VM has a rolling programme of work to move all customers over by 2025. Alternatively, you’ll get a Hub 4 if you sign up to Gig1 fibre broadband. VM's phone service is provided from a telephone connection point on the back of the VM hub (which replaces the. 29/07/15 - 16:50 #1. . Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Options. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Simply instruct the engineer who comes to install your equipment that you'd like an access point in your lounge. I've tried all the things anyone will suggest about different phone, checking it's plugged in etc. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. You can also identify a split socket looking at the side. My Virgin Media App. I’ve just lived into my new house and received my Virgin box. I don’t it is fibre cable. . He will drill through into the lounge and connect an internal access point to the brown box on the exterior of the building. correctly to the Virgin Media wall socket, please follow these instructions to get set up. VM is doing this area-by-area. I have the most. However, rather than the cabling then entering. 3. old socket, needing a new wall socket damianbrozyna. It also protects the network from 240 volts being fed to it by faulty TVs in your home. I got a self setup broadband kit but have no Virgin media wall plug. Back a step. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. That looks like an F-type socket which would be the same as the socket on the back of our VM Hub. We would like to show you a description here but the site won’t allow us. Back a step. I can only find the TV socket. on 30-12-2022 13:33. Cant sign in to my virgin media in Email 2 hours ago; Can't access My Virgin Media settings in Networking and WiFi 6 hours ago; Virgin media email not working in Email 7 hours ago; Virgin Media Wall Socket not found in QuickStart, set up and connections yesterday There were many cable companies that originally built the networks in the early 1990s. 1. There is nothing about a Virgin phone line that makes it impossible. e if you have the 20mbit VM you won't get all the speed though it). No inside box (current house) just an outside box with single cable into the house and a splitter for the modem / Tivo box 3. You can’t fit the Virgin Media wall socket yourself, but after receiving your equipment, you can ask the Virgin Media technician to fit the wall socket for you. The wall box may be branded with the logos of an old cable TV company (not VM). 1. I’ve tried calling but the people I’m connected to keep hanging up. If I couldn't get the proper wall socket, the internet is not going to be set up su. A Ti-Vo was installed in one of the upstairs bedrooms. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. My options are . Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. Summary of Contents for Virgin Media Virgin TV V6. As you can see from the below, they have a VM wall socket already installed, but this leads off to a three-way splitter. #12. Your number will transfer to the Virgin socket. And on the back of the box. This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation. I need to book an engineer to install a Virgin media wall socket for my broadband but I can’t find an option on the app. Account - Mobile. Teki Screwfix Select. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. My VM Router is is my office adjacent to hall. But I have no Virgin Media Wall socket in my - 5339557. I’ve received my QuickStart package to find I do not have a compatible wall socket. It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. they dont make much "fitting new socket" so recommend a "brand new aerial" as the old one was "not digital compatible" which is complete rubbish installers have been using switchover to make money for ages. Step 2: Order your TalkTalk Broadband service. Thanks to everyone who replied to my question about removing old telephone boxes and wire. All forum topics; Previous topic; Next topic; 1 ACCEPTED SOLUTIONNo virgin media wall socket. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. Reduces the number of required wall sockets. Placed an order and the lady said we were eligible for quick start self installation. In response to Jonny-M. The new ones are just screws, the old style Telewest ones are like star shaped head. There is a long wire and plastic boxes. 04kg, it will easily fit under – or even alongside – any TV. Can anyone help please? Need. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. The two sockets on the wall on the RHS are telephone sockets. In some homes the VM service arrived on a loose cable, not via VM wall socket Have a look on the outside wall of the house to see if there a Virgin Media box, it may give a clue as to where the cable enters. Follow any cables that come from it and go inside - if you can't see any cables, look inside opposite external box as they may just have drilled through wall. 0 Kudos Reply. No Virgin Media Wall Socket on 13-04-2022 14:08. 0 Kudos Reply. Options. on 08-01-2023 20:46. I tried to plug in the new Hub but there is no Virgin Media wall socket for me to attach it to. In advance of your broadband service switching over, Virgin Media will send you a new Virgin Media Hub through the post. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Connect the new Hub. Next, connect the power cable. I end up calling and the person on the phone said its been booked for this Saturday ( 09. Absolutely not. signed up and was given the option of self installation. How about using a 10m RJ11 to RJ11 telephone cable. Switched On Families. How can I speak to someone about getting one installed. You'll have to cut the cable and seal the hole up. Kath_F. However, I do not have any of the specified wall sockets available, and the round socket that is there it doesn’t fit into. Shop spark plug sockets, 12-point sockets, square bit socket sets and more from top brands including Mastercraft and MAXIMUM. 1 Mar 2016. I was thinking I could just cut the cable at the wall and hook up a nice wall socket. He - 5270179. Don’t plug the power cable into a plug socket yet. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. 1 [or 192. I was thinking, it would be nice if Virgin Media inform buyer at the early stage about their wall socket before we proceed to order. You should see a welcome screen, then the Virgin Media start up screen. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. My dad bought the 1gbps package and arranged the delivery for - 5273209. It does not seem feasible or plausible to bury a Virgin Media. I've had telewest for a few months now, I have broadband and two set top boxes for the TV. Virgin Media - Cable Broadband, Digital TV and Telephone/Mobile News. The wall box may be branded with the logos of an old cable TV company (not VM). Even though you had the cable there previously you don't have the isolator anymore and will need to have one supplied and then the technician will need to check to make sure. ” I did not get a silver terminator cap in my packaging to send back. Call the Pre-installation and delivery team on 0800 052 1734. Once your kit is delivered though it will be activated shortly after and VM will start charging you for your package so it is in everyone's interests to get a tech out asap to connect you. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. The bottom two cables aren't plugged into anything so presumably can be removed, and the top one is attached to a blank socket in the wall - no idea what this leads to but thought it might have been related to Virgin TV cabling as the previous owners didn't have an aerial and therefore had to rely on Virgin's cabling. £270 does sound way over priced for a tv aerial. 1. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. We tried plugging the other cable (Ethernet?) into a wall socket but the router didn’t work. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. However the wall socket doesn’t have the correct connection for the cable with the hub. Buy Multimedia Sockets at Screwfix. The NTL cable termination box is outside. need engineer to install new virgin media wall socket in QuickStart, set up and connections 2 weeks ago; Top. The metal box in photo 3 looks like a likely contender. As in coaxial head and thin cable tail? Not sure if that exists/would work. A photo would be helpful if possible. I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. The second socket is in the study and I need a wired connection here. Upon connecting however, I got flashing red lights. catia v6 user guide 2020-10-25 4/11 catia v6 user guide support dyson v6 cordless stick vacuum sv06 dyson Sep 01 2023Installing and configuring your kitMotorola MoCA 2. Dave. Just like the other posts- I do not have a virgin media wall box. Summary of Contents for Virgin Media Virgin TV V6. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the VM cable comes in from the street. Chris. No outside box - cable through the wall to inside box - very old 20 years ago. 0a output. Follow these simple installation steps for your Virgin Media home phone set up. 0 which means the speed will be rather limited (i. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. Location. Pop the power cable into a nearby plug socket, and turn it on. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Awful first impressions of Virgin Media. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. cheshire_man. . There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. Manage Your Account. The first wall socket is in the lounge and that's where the Virgin Media hub is too. #1. Failing that phone the Pre-installation and delivery team on 0800 052 1734 & explain the situation. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. 899; 57; 138; Eeeps. Mark as New; Bookmark this message; Subscribe to this message; Mute;sounds like the installer wanted to make money. There was no plug socket nearby for this to be used, so in the end he had to drill the cable through the wall and plug the router into the wardrobe. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Get virgin engineer to move the wall socket. I have had my telephone disconnected from my socket for quite a while as we were getting constant scam calls. many thanks. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. So I have a fibre package in my current home, we are moving next weekend and today I couldn't find the vm wall socket that I need for the red tag cable to plug Into . If you're happy for us to get this booked. Don’t plug the power cable into a plug socket yet. on 05-09-2023 20:36. I'm a Very Insightful Person, I'm here to share knowledge. Business, Economics, and Finance. Account - Cable. On the “Disconnecting your Virgin TV box” instructions, step 4 says the following; ”This step is really important. Push the white cable with the black label into the Hub. Plug into the wall socket. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. I have recently moved into a new flat and when ordering virgin media it states I can do a quickstart install but there seems to be no virgin media wall socket so I've opted for the engineer to come out and install. I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator cable to. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Don’t plug the power cable into a plug socket yet. on 30-09-2022 14:24. ) Get Wall Box moved to under the stairs (not sure if the cable that runs from outside to the current box is modern / works | but that's for the engineer) 2. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. Back a step. Get the Hub ready by connecting the wires. The little box on the right is what we call a 77a, basically splits the outside telephone cable into internal cable. Don’t plug the power cable into a plug socket yet. Dear Sir/Madam, With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. I recently purchased my first home and have been taking a look at the VM cabling to the property. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Hello, We recently moved into a house which has this box connected to the router. My Virgin Media Hub 3 just came in but realised need a socket wall installed. Very poor advice. In some homes there is just a loose cable, looking on the outside it may be possible to see where it enters. Installing and configuring your kitNo wall socket, cannot find anyone to contact!!!!! Help!!!!! - 5180187. @tiger_1310 wrote: Having a mare with Virgin Media. It feels like I need to just obtain a connector to enable the two to fit. See where this Helpful Answer was posted. Some while ago I had Virgin Media installed. Past occupiers of your property may have removed the cable and sometimes they.